PXI

cancel
Showing results for 
Search instead for 
Did you mean: 

PXIe-1090 SMBus Controller driver error code 10

Hello,

 

I have a PXIe-1090 with a PXI-4461 and PXIe-6341 installed. My computer is not recognizing the PXIe-1090. There are two errors in the device manager. If I only plug 1 thunderbolt cable in, the error in the USB 3.1 device goes away.

 

I've tried disabling Kernel DMA Protection in the bios, but that didn't help. Any ideas?

DomenicaK_0-1672254312477.png

 

0 Kudos
Message 1 of 6
(1,431 Views)

Are you sure your computer has a Thunderbolt3 port? and you're plugging into a Thunderbolt 3 port and not a USB3 port?

Santhosh
Soliton Technologies

New to the forum? Please read community guidelines and how to ask smart questions

Only two ways to appreciate someone who spent their free time to reply/answer your question - give them Kudos or mark their reply as the answer/solution.

Finding it hard to source NI hardware? Try NI Trading Post
0 Kudos
Message 2 of 6
(1,424 Views)

yes it is a thunderbolt 4 port

0 Kudos
Message 3 of 6
(1,418 Views)

Update:

 

It appears to have something to do with the 4461. 

 

If I have the chassis and the  6341, everything works (only if 1 cable is plugged in)

 

If I plug in the 4461 I get the driver error on the SMBus Controller. Also, I have two 4461 cards and it does this with both.

0 Kudos
Message 4 of 6
(1,405 Views)

Oh, I don't think the DSA cards are supported on a 1090

Santhosh
Soliton Technologies

New to the forum? Please read community guidelines and how to ask smart questions

Only two ways to appreciate someone who spent their free time to reply/answer your question - give them Kudos or mark their reply as the answer/solution.

Finding it hard to source NI hardware? Try NI Trading Post
0 Kudos
Message 5 of 6
(1,379 Views)

Hi, I have a PXIe 4464 card in a PXIe1090. I wanted to know whether 1090 will work with thunderbolt 4??. Supplier is suggesting me to get a thunderbolt 3 but thunderbolt 3 devices are not available and we already have a thunderbolt 4 computer.

0 Kudos
Message 6 of 6
(1,043 Views)