04-02-2023 09:01 AM
When I attempt to load the recommended software image to the board I get the following message:
Error formatting the disk
A firmware update is required before installing.
Current version 4.0.0f0
Required version 7.0.0
When I go to load the firmware, I can't find the firmware folder.
I checked 'Program Files (x86)/National Instruments/Shared' and 'Program Files/National Instruments/Shared' with no luck.
Is there another location where I might find the firmware?
04-02-2023 01:48 PM
I found a new version of the firmware that allowed me to load the software. I was apparently missing a software package, although I'm not sure which one resolved my issue. From NI package manager I clicked on the gear icon to the right of the NICompactRio drivers and installed all of the additional packages. One of these packages had the firmware I needed.