Unable to activate ModBusVIEW over TCP

[rhoward99]

I followed the instructions in the e-mail that had the License ID and Password in it, however, all that occured is that my evaluation time was reset to 30 days.

I tried activating again and the response was a "failed to activate' message. I included a screen cap below.

Any suggestions?

Regards,

Rick Howard

[Olivier-JOURDAN]

Hello Rick,

Could you please send me your License ID at support@saphir.fr. I will check in your license status try to fix this issue as soon as possible.

Thanks,

Olivier

Message was edited by: Olivier Jourdan

[Armen]

Hello Oliver,

I have a same issue: after purchasing GMODBUS/TCP can't activate it. Using from LabVIEW help menu "activate add-ons" button and getting an error message:"The following add-ons failed to activate. License ID and Password combination not found on server".

Regards

Armen

[guoge]

I can't find LicenseID and Passward.

[guoge]

where License ID and Passward

[Armen]

Am 25.09.2014 11:04, schrieb guoge:

>

National InstrumentsCommunity

<https://decibel.ni.com/content/index.jspa>

>

Re: Unable to activate ModBusVIEW over TCP

created by guoge <https://decibel.ni.com/content/people/guoge> in

/SAPHIR - Toolkits/ - View the full discussion

<https://decibel.ni.com/content/message/82833#82833>

[Olivier-JOURDAN]

Hello guoge,

guoge wrote:

where License ID and Passward

I'll be happy to help if you give me more details ? When and where (saphir website or ni website) have you bought your license ?

If this is an activation issue, I encourage you to contact us via support@saphir.fr.

Olivier