RoboRio Refund

[DylanWehrle]

We are a rookie team(9562), and we had issues with our roboRIO during our second competition at the University of Waterloo. During our first competition everything was fine with our roboRIO but later into our second competition our roboRIO was said to be "fried" by the help desk. We only used it for 1 and a half competitions and it stopped working. Our head mentor has emailed NI about this issue but has gotten no response, has anyone had a similar issue with this or anyone able to help us to be sent a new roboRIO before the next season?

-Thanks on behalf of Team 9562

[ThaysMolina]

Hi,

My name is Thays, I work at NI. I've sent you a direct message to coordinate the repair.

[DylanWehrle · Accepted solution]

Where can I find my direct messages? Just made an account for this issue.

[mshafer]

When viewing this page, there should be an envelope icon next to your username at the the top of the forum section (in the row with TROUBLESHOOTING HARDWARE). Clicking that will open your Direct Messages inbox.

[DylanWehrle · Accepted solution]

This is all it shows for me.

[DylanWehrle]

I have fixed the issue but I don't see any private messages yet.