More Broken Links

[Hooovahh]

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@jenniferbni wrote:

 Let me know if you believe they're a good enough match.

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Yes those look right.  One looked like a similar page to the wayback machine which is good.

[GerdW]

Hi Jenny,

not exactly community, but didn't find a better place to post:

I just used the ServiceManager page and found some issues:

1. The timestamp on this German localized page is completely wrong. It's an US-American time format and the wrong timezone. I surely did not request service at midnight!
2. I wanted to logout after sending the request. But when you click on the user account icon (in the upper right corner of the attached image) you only get a small gray rectangle, but no options/items to choose from (all the items in the dropdown menu seem to get hidden behind the page content). We had the same issue some time ago on other NI pages as well…
3. I found no "report issue with this page" or "rate the service" link on this exact page, that's because I post here…

[jenniferbni]

Hi, Gerd

Can you please give me some additional details? Like the steps you followed to get to that page and the direct link of the page you're seeing?

Thanks 

[GerdW]

Hi Jenny,

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@jenniferbni wrote:

Hi, Gerd

Can you please give me some additional details? Like the steps you followed to get to that page and the direct link of the page you're seeing?

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I'm about to send in hardware for repair, so I went to my user account page.

In the paragraph at the bottom you will find a button/link to start a repair service request.

What you see in the image above is the result of that repair service request form...

[jenniferbni]

I have some more information:

• We will create a ticket for the timestamp issue. I'm not sure when the team will be able to work on it, but it's now in the backlog
• The login/logout is a known issue. It's part of how the SRM page is configured with the wrapper. This is not prioritized for this year. 
• Regarding the Site Fedback option, I was unable to reproduce but I'm OK directing the feedback from here.

Thank you!

[Hooovahh]

I was going to submit this through the site feedback, but I couldn't attach the screenshot of the link, which might be typo.  I was trying to install LabVIEW 2020 SP1 on an embedded NI cDAQ chassis and this warning came up:

Both ni.com/r/cdaqoom and ni.com/r/cdaqroom go nowhere.  And the wayback machine has no record of either.  I ended up putting in an SD card and mapping some folders to it to make sure I had enough space but still I was curious about what that page would tell me.

[markwni]

Hi @Hooovahh 

Thanks for the report. I do not know where that content comes from, but I've escalated it internally to see if I can discover how to get it fixed.

Best,

Mark