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NI website, 2024 Q3 download

If I try to make a service request to NI via the website it enters an endless loop:

 

chrome_bHOZwBPMQx.gif

 

When Labview is restarted after a crash a dialog appears offering to report the problem to NI. This always results in a 'Page not found' error or similar.

 

Is this sort of thing just to be expected these days or are they making a special case for me?

 

I have an active Labview Professional Debug and Deployment license for which I was issued a new serial number, however when I try to download 2024 Q3 it tells me it does not recognise that serial number, If I enter my old serial number from a decade ago I can 'see' the debug/deployment license but still can't download 2024 Q3.

 

I invite someone from NI to get in touch with me by email.

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Hey Spruce,

 

Thanks for the note, will check both issues. Creating a case to have our team reach out and will check why are the reports not being shared correctly.

 

JA

Juan Arguello Director Support Services @NI
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