01-08-2018 09:54 AM
Hi!
I've tried to download "DCD-Aug16.zip" on this page : "http://www.ni.com/download/ni-device-drivers-august-2016/6262/en/", but I've got an error message: "The connection has been reset" (I'm connected to my NI account). I've tried it from Firefox browser and Chrome browser.
I've no problem for another download like LabView 2016 or NI DAQMx ...
I absolutely need these drivers.
What should I do?
Thanks
Solved! Go to Solution.
01-08-2018 10:32 AM
This usually is a problem with your ISP or Internet connection. There may be a restriction on large downloads or other issues. [It could be at NI's end of things, but I'm betting my usual extravagant one dime that the problem is "closer to home" ...].
Bob Schor
01-08-2018 04:45 PM
Does the error occur right way or after some partial download?
What kind of security software are you using? Maybe try also to disable your AV for the duration of the download. It is possible that parts of the binary data match a known virus signature by accident, for example.
Are you behind a corporate firewall that does deep packet inspection? In this case, talk to your IT.
What country are you in? Maybe a local mirror in your area is corrupted.
(I tried the download from both work and home and it seems to proceed (a bit slow ~5-10mbps).
01-09-2018 07:39 AM
Hi Rayramaster,
Can you try on another network like a public network or your personnal home?
You may also want to read the article and use the propose solution :
NI Package Manager Network Connection Error Common Causes
I hope it helps!
M-Junior
01-15-2018 09:27 AM
Thank you all for your responses.
I am behind a proxy, but I could easily download other NI products.
After some (> 10!) unsuccessful attempts, I was finally able to download "Device drivers august 2016".
I do not know where the problem was.
Have a good day.