Missing "Company name" in version info dialog

[johnoc]

I just installed LabWindows/CVI 2017 on a new laptop.

When I click the check box for 'Preview Substitutions' on the Version Info dialog panel, anywhere %company is comes up blank.

I have looked at C:\ProgramData\National Instruments\CVI2017\bin\userinfo.ini and the 'CompanyName' element is correctly set to my company.

Scratching my head.

[RobertoBozzolo]

Hello John,

I had the same problem in the past and Luis helped me to correct it: see this post from him and the whole discussion it pertains to for reference.

[RobertoBozzolo]

Sorry, I just realized that the folder you looked into is the exact one I was pointing you to! Sorry, I cannot hep you more that this.

Sometime those info must have been moved elsewhere: while looking into it I realized that my userinfo.ini file located in that folder holds data that are not up to date and do not correspond to those shown on CVI splash screen.

[Gaus]

Hi

You can check the following registry key:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\National Instruments\CVI\17.0\User Info

Maybe the company name is picked from the CompanyName registry value?

Gaus

[Razvan_P]

Try editing your ni.com profile and provide a company name there see if that works.

If you activate CVI with your ni.com entitlement, it is possible that Company is read from that entitlement.

[johnoc · Accepted solution]

Thank you, Gaus!

I tried the registry key that you indicated and the CompanyName element in the key was set correctly.

You pointed me in the right direction though.

In the registry I created the following key:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\National Instruments\CVI\User Info

Under this key I created the element 'CompanyName' and set this element to my company name.

This solved the problem.