DaqCard 4350 PCMCIA not recognized by MAX

[Rich111]

I installed the recent NI-DAQ Legacy software on Windows PC (XP). The MAX does not recognize the DaqCard 4350 PCMCIA. The control Panel shows that the card is listed as a device and the driver was accepted. The Labview 8 does not recognize the card.

Maybe I need to use an earlier NI-DAQ (series 6.x, or even 5.x)?

[Sandra_T]

Hello Rich111,

The DAQCard 4350 is supported by Traditional NI-DAQ 7.4.1 on a Windows XP machine. The Traditional DAQ 7.4.1 driver is also compatible with LabVIEW 8.0.

Take a look at the user manual specifically page 1-8 for clarification on how to setup your DAQCard in Measurement and Automation Explorer (MAX)

NI 435x User Manual (page 1-8)
http://www.ni.com/pdf/manuals/370841b.pdf


If you still can't see the device in MAX. Try the following steps.

1) Hit <F5> to refresh MAX
2) Check in  Windows device manager, does the device appear there with the NI logo, or is it a yellow question mark? If it is a yellow question mark, right click on the device and then select Update Driver. It will then run the Detected New Hardware Wizard. Now check to see if the device is listed
3) If that doesn't work, in Device Manager, delete the device. Remove the device from your PC. Close down MAX. Plug the card in, have it go through the device detection wizard.

Please try these troubleshooting steps and let me know if this resolved your issue.

Regards,
  Sandra T.
Applications Engineer | National Instruments

[Rich111]

To Sandra T.

Thanks for advice. Max did not recognize the card, thus I reinstalled the NI-DAQ 7.4.1., but it did not want to install the NIMax since there was a higher version already there. Thus I removed the NIMax and tried  again with the to installation NJ-DAQ. It did not want to install NImax again, but the NIMax was not there? This way I lost NImax and cannot reinstall the NI-DAQ. How to remove the traces of NImax sitting somewhere in the system that block reinstallation? The information on NImax sits probably somewhere in the registry?

Should I also uninstall the LabVIEW 8 and everything under National Instruments folders before I could proceed?

Rich 

[Sandra_T]

Hello Rich111,

So you tried all the troubleshooting steps I recommended? Did any of those steps resolve the issue?

From your last post, I understand you have downloaded the NI-DAQ 7.4.1 driver and tried reinstalling it. Was the installation successful?
That is correct, since it detected a newer Measurement & Automation on your system it will not install the older version of the software.

How did you delete MAX off your system? Did you go into Windows Control Panel>>Add/Remove Programs>> National Instruments Software. Click "Change" and then found the NI Measurement and Automation Explorer and then deleted the software?

If you deleted the program in a different way, it may have resulted with some of the files still on your system and registry keys. If you still see the MAX driver in Add/Remove Programs>>National Instruments Software you can try to repair the driver.

You can also try installing a current driver, for instance NI-DAQmx 8.3, to have that install the newest version of MAX.

I hesitate to recommend deleting NI software, before we've exhausted all that we can do first.