Linux USB-6218 PWR/ACT LED off

[tog000]

Hi everyone, 

I recently bought a multifunction DAQ USB-6218 and installed all the software for it (namely, nidaqmxbase and nikal).

When I connect the device to my computer, I don't see the power/activity light blinking like my other DAQ USB-6008.

tog@home ~ $ lsusb
Bus 002 Device 003: ID 8086:0189 Intel Corp. 
Bus 002 Device 008: ID 18d1:4ee2 Google Inc. Nexus 4 (debug)
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 008: ID 3923:7269 National Instruments Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 1bcf:2b81 Sunplus Innovation Technology Inc. 
Bus 001 Device 004: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 

lsdaq

tog@home ~ $ lsdaq
--------------------------------
Detecting National Instruments DAQ Devices
Found the following DAQ Devices:
--------------------------------

 Running sudo FWUpdate doesn't list any devices.

Thanks in advance!

[tog000]

Bump. There must be some log file or some firmware update procedure that I'm missing. Any help would be really appreciated!

[Lemongrab]

Hello tog000,

I have a couple questions that will help clarify your setup so that I can help troubleshoot your hardware connection.

1. Which Linux distribution are you running?
2. Which version of NI-DAQmx Base do you have installed?
3. Which version of NI-KAL do you have installed? Please refer to this document to ensure that you have the proper version of NI-KAL installed for your Linux distribution: http://digital.ni.com/public.nsf/allkb/2B4BB2B78A02C2FA86257BD500605CAD
4. Did you experience any errors when installing NI-KAL? Please refer to this knowledge base article for one error case when NI-KAL will be unable to start: http://digital.ni.com/public.nsf/allkb/20789C3E4A3DCAFB8625708B00693CF9?OpenDocument. In this case, there should have been an installation error for NI-KAL.

Thank you for the additional information!

[tog000]

Thank you Earl. Sorry for the delay in replying.

1. Ubuntu 14.04 64bit
2. nidaqmxbase-3.7.0.iso 
3. NI-KAL 14.0
4. No errors besides the usual porting of RPMs to DEBs

The DAQ works just fine in OpenSUSE, but I have certain system components that I cannot port. The surprising part is that the cheaper USB DAQ works just fine, but this one (6218) doesn't.

Thanks in advance!

[NetoNI]

Hello tog000, 

Has the device worked properly in any other computer? Has it worked before?

Regards

Ernesto

[tog000]

I have a computer running OpenSUSE 32bit and the device works there.

I verified that the nikal module is loaded in Ubuntu, but there are certainly more NI modules being loaded into the OpenSUSE kernel that I don't see in the Ubuntu kernel. Unfortunately I haven't been able to find which package they come from and verify they are being installed.

Oddly enough, the DAQ USB-6008 works just fine in Ubuntu with the NIKAL driver.

Thanks!

[NetoNI]

Hello tog000,

Could you please tell me which National Instruments drivers do you have installed in the computer with openSUSE? Also the versions of the installed drivers over there.

Then I will also like to know what are the drivers and the their versions, that are installed in the computer with Ubuntu. 

Regards. 

Ernesto

[tog000]

Hi Ernesto, 

I will get you this information first thing tomorrow.

Thanks for all your help!

[tog000]

Hi Ernesto, 

I tried to list packages in OpenSUSE, but I didn't have luck with that, so instead I ran what I had run before:

lsmod | grep "ni"

On Ubuntu:

nikal                 109014  0 
ghash_clmulni_intel    13259  0 
aesni_intel            55624  2 
aes_x86_64             17131  1 aesni_intel
lrw                    13286  1 aesni_intel
glue_helper            13990  1 aesni_intel
ablk_helper            13597  1 aesni_intel
cryptd                 20359  3 ghash_clmulni_intel,aesni_intel,ablk_helper

On OpenSUSE:

nimxdfk               495736  1 
nipxirmk              206562  1 
nidimk                328434  2 nipxirmk
nimdbgk               381773  3 nimxdfk,nipxirmk
niorbk                100919  4 nimxdfk,nipxirmk,nidimk,nimdbgk
nipalk               1222196  8 NiViPciK,nimxdfk,nipxirmk,nidimk,nimdbgk,niorbk
nikal                 101545  2 nipxirmk,nipalk
aesni_intel            18156  0 
ablk_helper            13357  1 aesni_intel
lrw                    13057  1 aesni_intel
aes_i586               16995  1 aesni_intel
xts                    12749  1 aesni_intel

There is a big difference in modules, but I can't seem to find or install them under Ubuntu. Thanks in advance!

[NetoNI]

Hello Tog000, 

I checked and it seems that Ubuntu is not one of the National Instruments supported distributions. 

But I was thinking the following links may have useful information for you to find help:

More specifically in:

https://forums.ni.com/t5/Linux-Users/bd-p/5097

and the next link says which distributions are supported. 

What Linux Distributions Do National Instruments Drivers and Software Support?
https://www.ni.com/en/shop/software-portfolio/platform-roadmap.html

Good luck with your application. 

Ernesto