PXI system support needed

[AlborzAchiz]

Hi Guys,

I'm a new undergraduate student from University of Tehran. My professor give a brand new National Instruments' PXI device consisting of PXIe-1065, PXIe-8840, PXIe-5413, NI 5762.

The NI 5762 seems failed to work and may need repaired. How can I get support from National Instruments? Is there any ID or something need to be provided to find out the warranty of this device?

Alborz

[Tepig]

In general, contacting NI in your region is the best way. You can find an information here.

Select a Country or a Region

When you ask product repair, you need product serial number and your information.

But I suspect whether the product is really broken. It seems that it is a brand new product so,

I don't think it's easily broken.

[AlborzAchiz]

Hi Emboar,

Thanks for the reply. I have found a bar code printed with1DE807B in the NI 5762. Is it the serial number NI need? By the way, I can't find my country in ni.com, can I contact NI in neighboring country?

Alborz