Device not detected in MAX

[robojeff]

I have an ethernet connected device that I can ping in the CMD window but NI MAX says that it is not present...

How do I get NI MAX to detect this device as Present?

Thanks

What am I missing?

Thanks 

[PhaniChillara]

Check the below link. This might help. http://digital.ni.com/public.nsf/allkb/ABE4BC247E8AC9BC8625734E005CAB42

[DailyDose]

I'm going to ask a basic IT question (questions that you're like... yes, I already did that).  Did you verify that that IP address is not being used by something else?  Unplug and ping?

[dkfire]

What is the device that you are trying to connect to? 

A NI device ? 

[robojeff]

Yes the device times out when I disconnect from it and ping then device.

Thanks for the response

[robojeff]

What is the device that you are trying to connect to? 

 NI device ? 

---

It is a custom amplifier designed by the company that I work for. This device can be communicated to by some utility software

but I wish to automate this with Labview.  Because this is an ethernet device, it does not sow up in Windows 7 Device manager

and more importantly, it is not found in MAX.

The MAX screen shown below states that it is a TCP/IP VXI-11 Instrument. I know that it is a TCP/IP device but am not sure what a

VXI-11 instrument is...

Do I need some special driver for MAX to see this device?

Thanks again

[Dennis_Knutson · Accepted solution]

If the instrument's firmware does not implement the VXI-11 or the LXI standard, it will not be detected as one. You should try using the :RAW type of connection instead of :INSTR.

[robojeff]

Thanks Dennis...

How do I use a ":RAW type of connection"?

[robojeff]

Got- Thanks Dennis