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Roborio 2.0 SDCard port faulty

Hi, our RoboRio 2.0 had multiple failures of the SDCard port during competitions. Our SDCard port failed to hold the SD card securely on 5 occasions. Twice during a scrimmage and 3 times during competition. On 3 occasions the card was ejected completely out of the port and was found inside the robot or on the floor, while on 2 occasions the card became wedged inside the framing of the rio at an angle. On all occasions it cause a failure by the robot. Please advise as to next steps and thanks for the support.

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Hi PeteDi, my name is Jessica, I work at NI. I've sent you a direct message to coordinate the repair.

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