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sorge

Worsening LAN Security Rules

Status: Declined

Any idea that has received less than 3 kudos within 3 years after posting will be automatically declined.

Huge numbers of LabVIEW users are losing their Administrator rights each day because of a continual increase in malware attacks coming from all corners of the globe.

However, many (if not most) programmers at NI still have full Admin rights.

PLEASE be sensitive to this inequality for the sake of your customers' health & sanity!

You guys work hard to provide great support, but huge frustrations and lost time still occur when we try to troubleshoot cryptic error messages that arise because of things like limited access privileges. For example, I was recently informed by NI support that error messages (I had battled all day) related to RT target image retrieval utilities/VIs may be due to file I/O using deeper-than-normal execution threads that require the machine to be in a higher-than-normal level of Admin mode in order to execute...

 

Thanks,

-sorge

3 Comments
JamesB.
NI Employee (retired)

I know that many of our groups test their software with "limited user" accounts before release. In your case, it sounds like something unfortunately slipped through the cracks. Thanks for the reminder of why this testing is important.

 

Do you have any specific changes to LabVIEW in mind? If not, I'm not really sure this idea is "actionable" and my guess it that it will be declined.

------
James Blair
NI R&D
sorge
Member

Update:

Although obtaining higher-level Admin rights allowed further progress (when trying to use the LV2010 RTAD utility to image a PXI-8184 hard drive) it produced another (but different) error message - code 54 rather than code 6.  NI support eventually determined that RTAD cannot image a dual-boot (i.e. dual partition) RT system.

 

Actions:

Aside from the important reminder for NI to test code using machines with "limited user" accounts (or else warn users up front that Admin rights are needed), the "actionable" idea would be to add an RTAD warning (i.e. that dual boot RT systems are unsupported) to all relevant knowledge-base and help documents. That may save others like me much frustration and lost time.  Thanks!

Darren
Proven Zealot
Status changed to: Declined

Any idea that has received less than 3 kudos within 3 years after posting will be automatically declined.